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Personalized Search on My Online Services
If you’re already a member, the best way to search for a network provider in your area is to register or log in to My Online Services. Once you’re logged in, My Online Services knows your plan and your network, so your search for doctors, hospitals, specialists and more is easy and customized to you.
Login to My Online Services for a personalized provider search
Register for My Online Services in a few quick moments to open up your access to a personalized provider search and everything else related to your plan, benefits and health
Locate a Provider Using our Public Search Tools
If you’re not a member or if you’re just doing a quick search, use our public search tools to locate doctors, hospitals and other participating health care providers.
Always verify that the provider you choose is participating in our network before you receive services. While it is our goal to provide accurate information, our provider network is subject to change without notice. Providers in all areas of our service region are included in the provider search. Please be sure to select the correct product (PPO, etc.) when beginning any provider search.
Mental Health and Substance Abuse
To locate a mental health or substance abuse provider, enter the provider search below:
After Hours Care
This plan is sold to commercial employer groups and many FEHB Employees. Coventry Dental members do NOT have a Dental code listed on their Altius ID card. Instead, you should have recieved a separate Coventry Dental ID card that has Aetna Dental® PPO listed on the back.
Please Note: Associated Food Store Members and Union Members do not have Dental benefits.
Rural Health Care Notice
You may be entitled to coverage for health care services from the following non-participating providers if you live or reside within 30 paved road miles of the listed providers, or if you live or reside in closer proximity to the listed providers than to Altius participating providers:
- Green Valley/River Clinic, Green River, Emery/Grand Counties, Utah
- Halchita Clinic, San Juan County, Utah
- Monument Valley Health Center, Monument Valley, Utah
This list may change periodically. Please check our website or call for verification. Please be advised that if you choose a non-participating provider you will be responsible for any charges not covered by your Altius benefit plan.
If you have questions concerning your rights to see a provider on this list, you may contact Customer Service at (801) 323-6200 or 1-800-377-4161. If we do not resolve your problem, you may contact the Office of Consumer Health Assistance in the Utah Insurance Department toll free at 1-866-350-6242.
Out-of-Area Providers: Peak Plus Members
If you are a Peak Plus member living outside the Altius Health Plans service area, click the Search for a Provider Online link above, then select "Coventry National Network" under the product drop down field.
Out-of-Area Providers: HMO Members
For all HMO and POS members living within the Altius Health Plans service area, Coventry Health Care National Network providers are available to you when you require emergency care outside the Altius network.
To find a Coventry Health Care National Network provider, click the Search for a Provider Online link above, then select "Coventry National Network" under the product drop down field. If you have any questions regarding Coventry Health Care National Network providers and their availability to you, please call Customer Service toll-free at (800) 377-4161, Mon-Fri - 8:00am - 6:00pm MST.
My Online Services
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